Frequently Asked Questions

I am not a student at Holy Family University and I need academic advice. Where should I go?
If this is you, our Admissions staff can't wait to meet you! All new admissions at the undergraduate level are processed through the Admissions Office. Contact an admissions counselor at (215) 637-3050 or send an e-mail to the Admissions Office.

Who is my academic advisor?
Undergraduate students without a declared major, part-time non-matriculated students and all first-time all first-time, full-time freshmen who enter the university are assigned to the Academic Advising Center (AAC). All other matriculated students (full- or part-time) are assigned to faculty advisors based on their major.

What do I do if I don't know who my advisor is?
Contact the academic school office for your major --
School of Business Administration: call Sandy Gregory at ext. 3336 or email sgregory@holyfamily.edu,
School of Education: call Sandy Crane at ext 3246 or email scrane@holyfamily.edu,
School of Arts and Sciences: call ext. 3238 and a secretary will assist you,
Nursing: Check the advising assignment lists on the board located on the first floor of the Nurse Education Building.
Radiologic Science:  Contact the department at ext. 3360.

The contact person will tell you which faculty member is responsible your professional development and advising concerns, including scheduling.

What if I can't get in touch with my faculty advisor?
Refer to the above contact information if you are unable to reach your faculty advisor.

Can any of the professional academic advisors sign my course schedule?
If you are a matriculated student with a declared major, the answer is, simply, NO.  Each student is assigned a faculty advisor who, among other duties, assists in student scheduling each semester.  They help you plan your academic career within your field; hence they also approve each semester's roster for you.  (NOTE:  As mentioned above, the professional advisors act as faculty advisors for all undecided and non-matriculated students.  If you are registered as "undecided", then seek out the professional advisors for scheduling courses.)

How do I change my schedule or add/drop courses?
After you have met with your faculty advisor: (1) During on-line registration courses may be added or dropped in WebAdvisor. Be careful to register ONLY for those courses for which you have been advised. WebAdvisor will not allow a student to drop all of their courses. A total drop of all courses must be done in person in the Registrar’s Office (HFH 205) or the main desk at Newton; (2) Adding a course, permissible during the first week of classes, can be done in person in the Registrar’s Office or at the main Desk in Newtown; (3) Dropping a course, permissible during the first two weeks of class, can be done in person at the Registrar’s Office or at the main desk at Newtown; and (4) Course late-drops processed in person at the Registrar’s office or at the main desk at Newtown.  The late drop period begins when the regular drop period ends and extends until one month before the end of the Fall or Spring term or one week before the end of the summer terms.

All first time freshman, undecided, and non-matriculated students should contact the Academic Advising Center 267-341-3221 to schedule an appointment to discuss any schedule changes. Please note that it is strongly recommended that you speak with your professor before withdrawing from any class, and that all course withdrawals must be processed on paper with your signature. {DO NOT simply stop attending class or you will be given a grade of F for the course.}

How do I change my major?
First, you should examine the reason for changing your major.  Are you sure you want to do this?  You should also speak with your current faculty advisor, friends, professors, parents, spouse, relatives, etc., about both the field you are changing out of and the new major you wish to enter into.  Once your mind is made up, consult the Academic Advising Center to make the change.  NOTE:  You must complete the Change of Concentration Form with one of the professional academic advisors in the AAC for your new major to be officially recorded and maintained in the registrar's office.

What do I do when I'm ready to graduate?
All undergraduate students must have an Academic Exit Interview and complete the Petition for Degree Form to graduate from Holy Family University. This takes place one full semester before the intended graduation (i.e., in the previous Fall for upcoming Spring graduates).  Students should contact the AAC at 267-341-3221 to schedule an appointment for an exit interview. This process ensures that each student will be able to fulfill graduation requirements upon entering their final semester of study.

Where can I get a copy of the courses I've taken and/or my current class schedule?
You can access your class schedule and grades and unofficial transcript on WebAdvisor by logging in to your account.  Official transcripts are requested via the Registrar’s Office.  Information can be found on the Registrar’s webpage.  Go to www.holyfamily.edu then “Quicklinks”.



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